Privacy Policy
Last updated: January 15, 2026
Roveltra d.o.o. (hereinafter: 'Roveltra', 'we', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website roveltra.com and related services.
1. Data Controller
The controller of your personal data is Roveltra d.o.o., with its registered office at Ulica grada Vukovara 284, 10000 Zagreb, Croatia, Tax ID (OIB): 78523461029. For all data protection inquiries, you can contact us at info@roveltra.com.
2. Categories of Personal Data We Collect
We collect the following categories of data: identification data (first name, last name), contact data (email address), communication data (content of messages you send us through the contact form), technical data (IP address, browser type, operating system, device information), and website usage data (pages visited, time spent on site, clicks).
3. Purposes and Legal Basis for Processing
We process your data based on: your consent (Art. 6(1)(a) GDPR) — for analytical cookies and marketing communication; performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR) — for responding to your inquiries; legitimate interest (Art. 6(1)(f) GDPR) — for improving our services and website security; and legal obligation (Art. 6(1)(c) GDPR) — for compliance with applicable regulations.
4. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which they were collected. Contact data from inquiries is kept for up to 12 months after the last communication. Technical data is retained for up to 26 months. In case of legal obligations, data is retained in accordance with applicable deadlines.
5. Sharing Data with Third Parties
We do not sell your data to third parties. We may share data with: hosting and IT infrastructure providers, Google LLC (for analytics and advertising — Google Analytics 4, Google Ads) with Google Consent Mode v2 applied, and competent authorities when legally required.
6. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). In such cases, we ensure an adequate level of protection through Standard Contractual Clauses approved by the European Commission or other appropriate safeguards.
7. Your Rights
Under the GDPR, you have the right to: access your personal data, rectification of inaccurate data, erasure of data ('right to be forgotten'), restriction of processing, data portability, object to processing, and withdraw consent at any time. To exercise your rights, contact us at info@roveltra.com. You also have the right to lodge a complaint with the supervisory authority — the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. This includes SSL/TLS encryption, regular security audits, and restricted data access.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy. All changes will be published on this page with the date of the last update. We recommend regular review of this page.